Условия участия
- Обязательно: SAPCRM Overview of the SAP CRM solution
- Желательно: SCM600 Business Processes in Sales Order Management
Программа
• CRM basic data:
- Account Management
- Organizational model
- Product master
- Customizing settings for each object
• CRM business transactions
- Overview of generic functions in business transactions
- Activity management
• Customizing for these objects
- Process control and determination
• Partner determination
• Actions
• Overview of pricing in CRM
- CRM Billing
- Basics concepts of CRM middleware
- Introduction to the CRM WebClient User Interface
Цели
This course will only deal with the basic data and functions in the CRM Enterprise System. Neither the Web Channel / Field Applications nor specific Interaction Center functionality will be part of this course.
Примечания
This course will only deal with the basic data and functions in the CRM Enterprise System. Neither the Web Channel / Field Applications nor specific Interaction Center functionality will be part of this course.
Сайт компании-организатора: https://training.sap.com/ru/ru/