This highly-detailed collection of video-based training and SAP PRESS books is specifically focused on helping you understand and master the vast capabilities of SAP Solution Manager. If expert advice and practical guidance on SAP Solution Manager is what you and your team need, then this is the bundle for you.

This course provides updated strategies, best practices, and comprehensive education on how to manage, implement, and realize the benefits of a SOA project. It was designed for administrators and technical teams tasked with optimizing, managing, and implementing SOA. 

This course provides optimization strategies, best practices, and SAP guidelines and updates for SAP Solution Manager Enterprise Edition and Support.

This course provides expert guidance to plan for, set up, and properly evaluate SAP Solution Manager. It was specifically created for managers, administrators and technical teams tasked with evaluating or utilizing SAP Solution Manager.

This course provides expert guidance to develop, define, and implement a rock solid security strategy for SAP® ERP and SAP NetWeaver environments.

When an SAP ERP upgrade or enhancement package installation can significantly advance your organization’s business strategy


This session highlights innovative strategies being used by leading companies to initially prove — and then continually demonstrate — the value of an SAP ERP upgrade in order to secure and retain management buy-in and support. It offers strategies and tactics to increase your return on SAP ERP long after your initial upgrade project. During this session, you will:

Build a bullet-proof business case for your upgrade that can win over the most skeptical decision maker

Find out how to increase the ROI of your upgrade by tightly integrating this project with strategic business improvement and cost savings initiatives

Get expert instruction and examples of how to build a multi-dimensional project roadmap that accounts for business, functional, and technical requirements

See why most companies underestimate the return on their upgrade because they don’t account for the benefits across all key functional areas

Evaluate the pros and cons of three different upgrade strategies — upgrade, migrate, and consolidate — and determine which approach yields the highest ROI for your organization

Identify the key components that must be factored into your upgrade cost and ROI model

Reduce risk in your organization by using your upgrade to launch a more stringent change management process

Determine whether your upgrade is the right time to get functionality you’ve previously paid for “off the shelf”


 Critical steps and considerations for choosing and optimizing your upgrade approach: Technical upgrade, functional upgrade, or SAP enhancement package installation


Your decision to perform a purely technical upgrade versus a combined technical-functional upgrade or SAP enhancement package installation has a profound impact on the upgrade project itself, as well as downstream support and maintenance activities. Walk through the pros and cons of each approach, and gather recommendations to help you make the right long-term decision for your organization. In this session, you will:

Get a firm understanding of how technical upgrade, functional upgrade, and SAP enhancement package installation projects differ in terms of cost, time, resources, and benefits

Determine whether a purely technical upgrade project truly reduces expenses and risks and what the tradeoffs are in terms of long-term ROI and support for the business

Explore the major financial, HR, logistics, and corporate functional deltas between SAP R/3® and SAP ERP releases and SAP enhancement packages and understand prerequisites for activating new functionality

Find out how technical upgrades, functional upgrades, and enhancement package projects have varying effects on testing and downtime

Determine when you should include an SAP enhancement package installation and activation with your upgrade

Understand the prerequisites for using various pieces of functionality in SAP ERP 6.0


 A guided tour of SAP enhancement packages: Everything you need to know to successfully evaluate, activate, and optimize new functionality


Sharpen your knowledge of SAP enhancement packages and get a summary of the new functionality they provide. Find out how an enhancement package installation differs from a traditional upgrade, and explore the recommended approach for getting started with, installing, and activating enhancement packages — either as part of your upgrade or as a standalone project. In this session you will:

Broaden your knowledge of the business functionality that is included in SAP enhancement package 4 (Hint: It includes functionality from enhancement packages 1, 2, 3 and much more)

Get an understanding of the SAP enhancement package installation process, when it is best to apply them, and how an installation differs from a traditional upgrade

Examine important differences between installation versus activation of SAP enhancement packages with advice on the potential time, effort, and complexity associated with configuring specific pieces of functionality

Learn why it is crucial that you have installed all of the latest support packages and are running SAP NetWeaver® enhancement package 1 in order to install SAP ERP enhancement package 4

Fortify your understanding of the SAP tools available to assist you with your installation: the solution browser, the scenario and process component list, and The Enhancement Package Information Center

Get the latest updates on the release of enhancement package 5, including a sneak peek at what’s coming via the “Ramp-up” program


Is your SAP landscape ready for an SAP ERP 6.0 upgrade or SAP enhancement package
installation? Essential preparation considerations to optimize cost, stability, and performance


Starting an upgrade project without evaluating and properly preparing your landscape can result in poor system performance, instability, and extended downtime. This session walks you through the process of preparing your landscape for your upgrade or SAP enhancement package project. Understand different landscape, CPU, memory and release compatibility requirements to ensure your applications run smoothly together. By attending you will:

Understand SAP’s five-system landscape requirement (Hint: This is a recommended minimum!) and how this approach reduces downtime and provides a complete productive support landscape during the course of the upgrade

Learn how to conduct a comprehensive compatibility analysis with other SAP and third-party applications to avoid being surprised by integration gotchas

Identify the right questions to ask your vendors so that you know whether or not third-party applications need to be upgraded at the time of your project

Explore typical landscape scenarios that support a technical upgrade, functional upgrade, or SAP enhancement package installation

Recognize the largest opportunities for landscape cost savings, including an OS/DB migration upgrade

Gain insight into how functionality requirements, such as the use of SAP NetWeaver Portal to support selfservices and cockpits, impact your landscape

Assess the hardware reduction and cost-savings opportunities that virtualization could provide

Determine whether you should convert to Unicode at the time of your upgrade and what that entails

Evaluate your use of ABAP™ and Java to determine whether they should run on a dual stack or individual application stacks


Avoiding the would-haves, could-haves, should-haves: Strategies for planning, scoping and executing a fail-safe SAP ERP upgrade or SAP enhancement package project plan


Obtain expert guidance to plan, scope, execute, and derive maximum value from your upcoming SAP ERP upgrade. Avoid the common mistakes that commonly trip up SAP ERP upgrade and SAP enhancement package projects. Learn how to maximize the reward and mitigate risks associated with an SAP ERP upgrade project. You will:

Learn how to build a project plan, create the project timeline and milestones, and assemble the right mix of business and technical resources for your project

Examine the five factors that directly impact an upgrade timeline, such as the decision to do a technical or functional upgrade, amount of resources available, and landscape decisions

See the right way to analyze current system usage and understand why that is important for your project plan, specifically with regard to testing

Learn how to assess gaps between current functionality in production versus functionality in the upgrade sandbox to get a precise scope of what no longer works and whether to add new functionality

Acquire expert advice to manage the “red zone—” the phase in which all other projects and development activities should be frozen

Step through an end-to-end analysis of an upgrade cycle, from preparation to blueprint, to realization to finalization, and get examples of pitfalls to watch for and avoid

Explore the anatomy of a typical cut-over weekend, including an overview of the technical upgrade phases and best practices for orchestrating a flawless cut-over


 Expert instruction for choosing and using the best methods and tools to accelerate your upgrade or enhancement package project and minimize downtime


Deadline and downtime are two of the most critical benchmarks used to measure the success of any upgrade project. Through lecture and demonstration, become familiar with dozens of SAP tools that help you conquer these objectives, and identify scenarios that may be best supported by third-party tools. You will:

Weigh specific criteria to help you determine if, whether, and how SAP Solution Manager should play a role in your upgrade project and which specific functionality, such as the upgrade roadmap, could be most useful

Learn how to utilize the solution browser tool to identify functional deltas in your SAP R/3 or SAP ERP system

See how the upgrade dependency analyzer works to uncover dependencies that could affect other SAP components in your landscape when you upgrade

Identify and eliminate obsolete custom modifications in your system using the custom development management cockpit

Acquire expert advice to deftly navigate The Enhancement Package Information Center to quickly get the information you need

Reveal the good, the bad, and the ugly with regard to near zero downtime upgrades (Hint: They are not recommended for every situation)

Ascertain if and when it makes sense to license the test data migration server (TDMS) to better manage your QA environment


 If, when, and how SAP Solution Manager adds value before, during, and after your upgrade or SAP enhancement package installation


This session offers advice to help you decide what role SAP Solution Manager can play in helping you manage your upgrade project, proactively resolve issues in your SAP ERP system, and optimize performance. Come away with a clear understanding of the benefits of utilizing SAP Solution Manager during an upgrade project. By attending, you will:

Learn how to leverage the project administration tool to provide the framework for running a transparent, efficient, upgrade project by cataloging transactions, tracking progress, and storing key project documents

See how project administration can be used to export information into other project management tools, like Microsoft Project

Step through a demonstration that shows you how to access and utilize the template business processes from within the Business Process Repository

See how to use SAP Solution Manager as a central storage and check-in/check-out tool for critical project documentation that can be reused throughout the project and for new projects

Understand how to track, manage, and resolve project issues using Service Desk functionality

Find out how the Service Desk integrates with popular third-party incident management tools, as well as how it works with satellite systems to pinpoint the causes of problems

Find out why SAP Solution Manager may be a requirement for SAP enhancement package support and maintenance, particularly for SAP enhancement package 4


 Do your testing processes and procedures measure up? Practical advice to ensure the quality and stability of your upgraded system long after your project ends


Testing, while absolutely critical to avoiding errors, downtime, and productivity lapses, can add considerable time and complexity to an upgrade or SAP enhancement package project. Find out how to prioritize, optimize, and streamline your testing efforts throughout your project life cycle without compromising the quality of your system.

Explore, in detail, how to create a landscape-wide testing strategy that accounts for interdependent SAP applications and third-party applications and interfaces

Review tools and techniques to build a testing catalog that optimizes the number of test scripts and that covers your critical business processes

Receive guidelines for segmenting your testing strategy into phases and manageable work packages

Learn how to create a scorecard to drive each testing phase with metrics that not only track results, but reduce the effort and time

Understand the unique goals and objectives of diagnostic, unit, transactional, string, and regression tests

Identify opportunities to convert from manual to automated testing to minimize the drain on human resources, strengthen your system’s compliance, and more effectively test new functionality

Boost your knowledge of when, why, and how to use testing tools such as eCATT and the SAP Quality Center application by HP


 Expert advice, lessons, and guidelines for maintaining, monitoring, and troubleshooting your newly upgraded SAP environment using SAP Solution Manager


SAP Solution Manager has become the de facto resource for managing and supporting your SAP ERP 6.0 landscape. The key to maximizing its value as a support tool is knowing its capabilities and when and where to use them. This session is designed to help customers evaluating their support strategy consider whether SAP Solution Manager could reduce TCO and offers insights and best practices for maintaining a newly upgraded or enhanced system. You will:

Learn the basics of central system monitoring capabilities within SAP Solution Manager and the advanced features it provides when paired with the project administration tool

Determine if, whether, and how your users can contact support and track SAP issues more easily via the Service Desk and what the limitations are (Hint: It might not be a good replacement for your IT help desk)

Find out how to monitor business conditions using business process monitoring and what the requirements are for using this tool

Gain insight into what SAP EarlyWatch® reports can reveal about your system’s patch levels, commonly used transactions, and database report — and examine your options for running these reports

Explore new background job management tools that can be used to maintain batch jobs more effectively

Learn how to prioritize which tools to use based on their ability to help you reduce TCO of your newly upgraded system, including recommendations for the minimum number of tools needed


 Creative strategies for doing more with less: How to get the most from internal project teams and external consultants


With tight budgets and limited human resources, organizations must think creatively in order to assemble their upgrade project teams, hit key deadlines and milestones, and achieve desired business outcomes — all while keeping costs down. In this session, you will:

Obtain best practices for conducting an internal resource assessment to identify and select the right people to staff your project

Determine how many resources you will need for your project and which roles should come from inside versus outside the company

Acquire expert advice to negotiate for resources from your non-technical business teams and utilize them smartly

Find out how to clearly define project team roles, assign tasks and deliverables, and measure outcomes

Determine if and when you need to hire outside consulting resources and understand how to go about it wisely with a well-defined RFP and statement of work (SoW)

Assess your organization’s internal core competencies to ensure you use consultants only to augment — not replace — internal talent

Learn how to proactively formulate a plan to manage your upgrade after your consultants leave with a sound training, knowledge transfer, and post-project support strategy

Walk through the four key factors you must consider when deciding whether to outsource development, either onshore or offshore (Hint: There can be an impact on the realization phase of your project)


 Leveraging your upgrade or enhancement package project to reduce total cost of ownership (TCO)


SAP and IT teams are under greater pressure than ever to achieve more while reducing costs. Find out how an SAP ERP upgrade provides a unique opportunity to make changes that reduce the overall costs of operating and maintaining your SAP landscape as well as position the enterprise to react faster to changing business requirements. In this session, you will:

Find out how to assess the usage of custom modifications and code in your system and eliminate what’s obsolete so you don’t have to keep maintaining it on your new system

Acquire expert guidance to assess your landscape for unnecessary, expensive, or slow hardware that can be eliminated or replaced

Quantify productivity gains that can be achieved from better performing systems and streamlined business processes

Find out if all the data on your original system needs to be kept live or if it can be archived and retained offline

Determine whether multiple instances of applications can be consolidated into a single instance to reduce infrastructure and licensing costs

Retire legacy interfaces, third-party applications, business processes, and indices that are out of date or have traditionally been expensive and time-consuming to maintain

Clean up client-dependent data to reduce errors and enable better testing

Learn how to incorporate the permanent resolution of long-standing, nagging system issues that could not previously be justified as their own projects into the upgrade 

This course containts 60+ hours of the most popular sessions from the 2009 conferences! Get optimization strategies, cost-saving measures, and SAP product education for managing business intelligence and portal resources, query design and performance, report generation and distribution, and much more!

This course provides 11+ hours of expert instruction and proven methodologies to optimize workflows and business processes. This course was specifically created for Directors, Managers, IT, and Technical teams tasked with optimizing workflow.